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How casinoroys Handles Your Personal Information

This Privacy Policy covers every piece of information you share when you open an account, make a deposit via PayPal or Venmo, or contact our support team.

Account data collected at registrationPayment details: PayPal, Venmo, Play+Your right to access or delete dataCookies and device tracking explainedContact us to update your info
casinoroys How casinoroys Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

Have a question about your data or want to submit a deletion request? We handle privacy inquiries through three direct channels. Every request is logged with a ticket number so you can follow its progress, and we aim to respond to data-access and deletion requests within the timeframe required by applicable state law.

Team online

Live Chat

Open the chat widget from any page while logged in. Confirm your account email and submit your privacy request; you will receive a ticket number immediately.

Email Support

Send your request to our support address found in your account dashboard under Help. Include the email tied to your casinoroys account for faster processing.

Account Settings

Log in, go to Account Settings, and select Privacy. From there you can download your data or submit a deletion request without contacting support directly.

DATA PRACTICES AND SECURITY

How We Protect and Manage Your Data

Security is not an afterthought here. Every data point we hold — from your Play+ card number to your live chat history — sits behind encrypted storage and access controls that limit which internal teams can view it. Here is how we approach the four areas that matter most to you.

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to understand how pages are used. You can adjust cookie preferences from the banner on your first visit or inside account settings at any time.

Account Security

Login events trigger an OTP to your registered email or phone. If we detect an unfamiliar device or location, we pause the session and ask you to re-verify before any withdrawal or payment change is processed.

Data Retention

Active account data is kept while your account is open. After account closure, we retain only what applicable state law in eligible US states requires, then delete the rest on schedule.

Requesting Changes

You can request access to, correction of, or deletion of your personal data at any time. Submit through live chat, email or Account Settings — we will confirm receipt and keep you updated on the outcome.

Common Questions About Your Privacy at casinoroys

These are the questions we hear most often about how your information is handled. If something is not covered here, reach out through live chat or email and we will give you a direct answer.

No. We do not sell your personal information. Data shared with payment processors like PayPal and Venmo is limited strictly to completing your transaction — nothing more.

Log in and go to Account Settings, then select Privacy to request a data download. Alternatively, send a request via live chat or email and we will compile it within the time required by applicable state law.

Yes. Submit a deletion request through live chat, email or the Privacy section in Account Settings. We delete what state law permits and confirm when the process is complete.

Payment details are encrypted in transit and at rest. We store only the reference data needed to process your transaction; full card or wallet credentials are held by the payment processor, not by us.

We use session cookies for login continuity and analytics cookies to improve page performance. Adjust your preferences from the cookie banner on first visit or under Account Settings any time.

Contact our support team immediately via live chat from your logged-in account or by email. We treat data complaints as priority tickets and will respond with a status update and any corrective steps.
Reference

Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.